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Shipping & Returns Policy

Shipping & Returns Policy

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 45 days of your purchase.

  1. Mail your returned item to:
    Alarms For Anyone
    2361 North 350 West
    Harrisville, UT 84414
  2. Include in your package a signed letter stating the reason for your return. Include your account number or the name and address (on the order) in the letter.
     
  3. Upon receipt of your items in good condition, you will be credited the amount of the items you purchased.
     

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
 

Exchanges

If you decide you want a different system, you may exchange your system for a different one. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Verify each shipment immediately upon receipt against Alarm For Anyone’s packing list to ensure accuracy. If a discrepancy is found, please contact the Alarms For Anyone Customer Service Department immediately.
 
Should a return be requested of unused product for any reason other than a warranty matter, 10 days or more after the shipping date; contact Alarms For Anyone Customer Service Department for a determination if Alarms For Anyone will accept the desired return. Alarms For Anyone will carry out a full inspection of products before deciding whether or not to accept the return.
 

Freight Damage:

Products arriving damaged in shipping is a ‘non-warranty issue’ and claims must be made to Alarms For Anyone Customer Service Department within 3 business days of receiving product. Digital photos may be required to document damage to the shipping container and/or product. Please be sure to sign for the package(s) as ‘damaged’. Upon authorization to return the damaged product, all returns must be made to Expand within 30 days of delivery.
 

Standard Warranty:

Should a problem be experienced with an Alarms For Anyone product within its given warranty period, please contact the Alarms For Anyone Customer Service Department to determine the nature of the product failure and to establish an adequate solution. If a return for repair is needed, returns must be made within 30 business days of the Return Authorization (RA).
 

Order Cancellation:

Order cancellations must be made in writing with receipt of the cancellation confirmed.